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Remote Amanuensis Overview

What is a remote agent?

A remote amanuensis is a service that runs in the background on a machine within your environs, and is responsible for generating the snapshots and documentation for the solutions configured within Database Mapper. Information technology feeds the snapshot and documentation back to Database Mapper Cloud. This amanuensis service needs to exist installed on a automobile that has access and permissions to the environments configured to be documented. Run into the Organization Requirements article for more details.

Where should a remote agent be installed?

The remote amanuensis may exist installed on any on-premises machine that meets the organisation requirements, including admission to all the resources (i.eastward. a SQL Server) it must connect to in order to create documentation. Keep in listen that since it runs as a Windows service in the background, it can only perform the work while the machine is running. A motorcar that is shut downwards overnight will not be able to generate documentation or take snapshots during that fourth dimension.

How many remote agents are needed?

In full general, you should start with a single remote agent. Situations where you may demand more than ane remote amanuensis include:

• You lot require numerous or big snapshots and they are taking longer than acceptable to complete with a single amanuensis
• Your network environment is locked down in such a way that non 1 automobile has access to all the resources you are trying to document. In this case, you might demand to install a remote agent on Machine1 to access SQLServer1, and a remote amanuensis on Machine2 to admission SQLServer2.

What is a remote agent pool?

A remote agent pool is a grouping of remote agents in your Database Mapper environment. Database Mapper automatically creates a default system-generated remote agent pool that you can't change. When you register any remote agent, your remote agent goes into the organization-generated puddle by default. If y'all have multiple remote agents, and want to control what work they can choice up, you tin grouping them into pools. When a snapshot is requested for a solution particular, it allocates that work to any of the available agents within the puddle that's associated with the solution item.

For example, y'all could create remote agent pools with remote agents that document just:

• your production server
• your development server
• SSIS packages

Managing Remote Agents

Manage the remote agents assigned to Database Mapper. In Database Mapper, select > Remote Agents to open the Remote Agents management page.

Managing Remote Agents folio details

Metadata	Description
Machine Name	The name of the automobile where the Remote agent is installed.
Engagement Registered	The day and time that the Remote agent was registered with Database Mapper.
Description	A user entered description near the Remote agent.
Remote Agent Puddle	The Remote agent pool to which the remote agent is assigned.
Terminal Signal received	The last fourth dimension a successful connectedness was made to the remote agent.
Version	The software version number of the remote amanuensis. Note: Database Mapper displays an Upgradepush button by your Remote Agent if an update is available. Select Updateto update your remote amanuensis remotely.

Managing Remote Agents folio buttons

Button	Description	Image
	Select the Edit description button to edit the description column for the selected remote amanuensis. Enter your desired description, and and so select to salvage your changes.
	Select the Change pool assignment push to open the Change pool consignment window. Select the desired remote agent pool from the drop-down list, and then select Modify Pool Assignmentto save your changes.
	Select the Check connectivity button for a remote agent to open up the Bank check remote agent connectivity window. Select First connectivity check to verify the connection.
	Select the Task History button for a remote amanuensis to open the Task History page for the remote amanuensis.
	Select the Software Update History button to open the Software history window for the selected remote amanuensis.
	Notation: This is no longer an option or requirement in versions 2021.3 and later. Select the Manage License button to open the Manage License window.
	Select the Bear witness Running Tasks button to open the running tasks window for the selected remote agent.
	Select the Testify Bachelor Providersbutton to open up the Available Providers window for the selected remote agent.
	Select the Deletebutton to open up the Delete Remote agent window. Select Delete Remote agentto delete the selected remote agent from the Remote Agents folio.

Updating a Remote Agent

Note:

• When using Database Mapper (the cloud version at certificate.sentryone.com), y'all will see the Update option next to the remote agent to upgrade them via the Database Mapper web interface when updates are available.
  • Selecting Updatealso updates any other remote agents from the same installation directory.
• When using Database Mapper Software (the on-premises, self-hosted version), you must download the latest Database Mapper Remote Amanuensis software from my.sentryone.com, then run through the installer.
  • This updates all remote agents that are role of this installation.
• There's no need to stop the remote agent services before upgrading them.
  • We don't recommend upgrading them while they are performing work (e.g. generating documentation or a snapshot).

Update your remote amanuensis to the newest software version on the Remote Agents folio.

Select the Updateselection side by side to an out-of-engagement remote agent to open the Updateprompt.

Select Updateto update the selected remote agent remotely.

Deleting a Remote Agent

You lot can delete whatsoever unused remote agents in your Database Mapper environs by completing the following:

one. Open Windows Services, then select the remote amanuensis y'all want to delete. Right click the remote agent, then select Stopto end the service from running.

Note: Stopping the Database Mapper Remote Agent Service makes the uninstall procedure easier and does not require you to restart your machine.

2. Select the Windows button, and then navigate to the SolarWinds folder. Right click the Database Mapper Solution Configuration Tool, and select Uninstallto open the Control Panel.

3. Right click the Database Mapper Remote Amanuensis that you want to uninstall, and then select Uninstallto uninstall the service. Select Yepto confirm your selection.

Viewing a Remote Amanuensis Log

If your remote agent encounters any issues or failures, you can select the Task History button for the desired remote agent. On the Chore History folio for the remote amanuensis, you tin view or download log output that details the issue.

Notation: For a more detailed log, y'all can view the log output for your on premises installation at the following path:

C:\Program Files (x86)\SentryOne\SentryOne Document Remote Agent\SentryOne.Document.RemoteAgent.exe.config

Logging is ready to record whatever errorby default. If y'all want your log to record more than detailed data, you can change this configuration to debug.

Managing Remote Agent Pools

Manage your remote agents pools in Database Mapper. In Database Mapper, select > Remote Agents Pools to open the Remote Agents Pools management page.

Managing Remote Agent Pools page details

Note: Database Mapper automatically creates a default organization-generated remote agent pool that you can't alter. When you register a remote amanuensis, your remote agent goes into that pool by default.

Apply the Database Mapper Remote Agent puddle folio to create custom pools, and move agents effectually between them. If you have multiple remote agents, and want to control what work they can pick upward, y'all can group them into pools. When a snapshot is requested for a solution item, it allocates that work to any of the available agents inside the pool that is associated with that solution particular.

Creating a new pool

Create a new remote amanuensis puddle in the Manage Remote Agents pools page by completing the following steps:

1. Select +to open the New Remote Amanuensis Poolwindow.
2. Enter a Pool name, then select Saveto create your remote amanuensis pool.

Success: Your remote agent pool is ready to employ!

Managing remote amanuensis pool page details

Metadata	Description
Pool name	The name of the remote agent puddle.
Agents Assigned	The number of remote agents assigned to the puddle.

Managing remote amanuensis puddle buttons

Button	Description	Image
	Select the +button to open the New Remote Agent Pool window.
	Select the Edit Remote agent pool name button to open the Edit Remote Amanuensis Pool window. Enter the desired changes, and and so select Updateto save your changes.
	Select the Deletebutton to open the Delete Remote Agent pool window. Select Ostend Delete to delete the selected remote agent pool.

Deleting a Remote Agent Pool

Important: Before deleting a selected remote agent pool, you must reassign all the existing remote agents, solutions, and solution items within the puddle to another pool.

Delete a selected remote agent puddle from Database Mapper past completing the post-obit:

ane. Reassign any remote agents, solutions, or solution items that are assigned to the pool you want to delete. In this example, nosotros reassign a remote agent to a different pool.

two. Open the Remote Amanuensis Pools page ( > Remote Amanuensis Pools).

3. Select the Delete push button for the remote agent pool you want to delete, and then select Confirm Delete to complete the process.

Success: The remote agent pool has been deleted from your Database Mapper surroundings.

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Source: https://docs.sentryone.com/help/sentryone-document-remote-agents

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